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Client Stories

At Vision Critical, we’ve built a strategic research approach that brings together the best people, ideas and practices for the digital age – blending interactive technology, strategic research, and Insight Communities expertise.

Find out how Vision Critical’s online tools are helping John Deere to better connect with their global customer base, enabling them to inspire conversation, and develop the most innovative agricultural equipment and solutions on the market.

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Discovery Communications, the world’s #1 non-fiction media company, use their 'Influencer Panel' to inform, engage, and more importantly learn from over 15,000 of their core viewers.

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Learn how one of the world’s largest brewers is using their Vision Critical® Insight Community to build intimacy with, and among, their beer drinkers. The Molson Coors “BeerXChange” is an exemplary model of innovation and creativity in consumer research.

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Yahoo! Inc. serves over half a billion consumers every month in more than 30 languages. They use their Vision Critical Insight Community to bring their consumer's values to life for their advertising clients.

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Vision Critical empowered JetBlue to turn brand loyalty into a renewable resource. During a recession, when buying behaviours were rapidly shifting, we launched a members-only community of 15,000 loyal customers.

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NASCAR partnered with Vision Critical to improve their fan experience and increase viewership. The result is a 12,000-member community known as the “Official NASCAR Fan Council.”

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Learn how the largest private health insurer in the United States is using their Vision Critical® Insight Community to galvanize internal departments, and become an envied leader among healthcare organizations.

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Essence Communications use their 10,000 member 'Insiders' Insight Community to be quick and nimble when delivering insights to advertisers. This superior level of service is building loyalty and securing revenue in a highly competitive market.

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For Golf Digest, the largest golfing publication in the world, their Vision Critical® Insight Community isn’t just a consumer insights hub; but also an effective business building tool.

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SAIT Polytechnic (SAIT) is one of Canada’s leading polytechnics, and a model of progressive thinking in education. Learn how they use their Vision Critical® Insight Community to stay ahead of the curve.

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Dean Clinic use their Vision Critical® Insight Community to improve efficiency and ensure a patient-centric approach to decision making.

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Read how AvalonBay is using Vision Critical’s intuitive Surveys & Discussions solution to host rich and direct online discussion forums with pre-screened participants, and achieving the same level of depth as they would in person.

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Rogers Publishing use Vision Critical's IdeaScreen tool to test magazine covers before they hit shelves. Rather than gut feel, editors and art directors can screen potential covers and collect reader feedback in almost real time. Magazine art work is improving and Rogers Publishing are seeing a direct impact on magazine sales.

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Find out how Radio One is using their Vision Critical® Insight Community to help their partner brands tap into the substantial buying power of 42 million African-American consumers, with a collective spend approaching one trillion dollars. 

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A Dutch research agency turns to Vision Critical to deliver innovative technology solutions for their clients.

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Vision Critical worked with them to launch “Banana Republic Insiders” – an online community of nearly 50,000 fashion-savvy members. Banana Republic gained a stronger sense of who their customers are and a tremendous resource to help guide the design of their clothing line and their in-store experiences.

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How Virgin Mobile use Vision Critical Insight Communities to help navigate through turbulent economic times.

In a duopoly market, minority manufacturer Nature's Path found that the unique nature of Vision Critical's application IdeaScreen allowed them to gain market share where others had struggled.

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Morpace estimates it can run 17% more research projects with the Vision Critical Insight Communities technology in place, with only a 7% increase in total research costs.

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When the individual departments at Scripps Networks Interactive were unable to afford the amount of research they needed, they found that through Vision Critical was a platform where the the sum was greater than their individual parts.

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How Intuit put the voice of the customer at the center of their business.

How Vision Critical Insight Communities helped an upstart New Zealand firm compete in a market dominated by larger firms.

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With a 25,000 member community at their fingertips, Bon-Ton are in a unique position to find innovative ways to gather insight thanks to Vision Critical Insight Communities.

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Learn how PPL Corporation uses their Vision Critical’s Insight Community to set a high standard in customer satisfaction and to gain quantitative research from its 1.4 million customer base.

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