Case Studies

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Case Studies

After the lockout in  2004-05, the National Hockey League (NHL) decided that the best way to re-connect with fans was to bring them together within a custom online panel.  Today almost 15,000 fans have joined the NHL Fan Face Off panel to voice their opinions on rule changes, marketing, how they watch the playoffs on TV and gauge local buzz for the sport.  Since the panel launch in December 2005, the league has done over 50 studies along with a series of mini-polls called “Slap Shot Studies” on fun topics to keep the panelists engaged (for example, who has the hardest shot or who is the fastest skater).

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Testimonial
“When we had the demo, our reaction was ‘Wow! You can do all of this.’ And once we started using Vision Critical, it was really good. I enjoyed it. The questionnaire design module is attractive and easy to use. Vision Critical defined templates so that the panel members’ portal and the surveys have a consistent look and feel, reflecting the BusinessWeek design ethos."

BusinessWeek Magazine