Whitepapers

Webinar: Online Communities & Panels

This webinar will look at the evolution of communities and the role they play in market research. Register Here.

Whitepapers

Online Panels: A New Tool for Maximizing Customer Insight

The $22 billion (US) global market research and polling industry is undergoing rapid change in response to the emergence of the Internet as a tool for the collection of information on the tastes, preference and behaviors of consumers and citizens.

But the fundamental challenge with Internet research is in some respects the same as that confronting conventional telephone research: where to find “willing” respondents.

Panels are progressively bridging the gap between a population reluctant to cooperate with telephone surveys, and organizations that, more than ever, need to know about the perceptions and attitudes of consumers, members and citizens.

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Testimonial
“More than any other online research tool I have reviewed to date, this is a product that acknowledges almost equally the needs of researchers, research clients and, with impeccable grace and style, the often overlooked needs of respondents."

Research Magazine