Technical Support

Sparq: Sneak Peek

Coming this Fall our flagship product, Panel+ becomes Sparq - the world's first online research platform to unite one off surveys, custom panels and private online communities.

Watch some sneak peak videos.

Vision Critical Technical Support

Our Technical Support team can help you with questions on how to use the Sparq software including questions with respect to programming, deployment, reporting, list imports and much more.

Technical Support can be contacted through live chat, e-mail, and by telephone. You can also access our “Support Center” with an online knowledgebase and documentation index by clicking “Contact Support” within Sparq itself.

Support Hours 

Technical Support is available Monday through Friday 3:00AM to 8:00PM EST.

Contact Vision Critical Technical Support

Email

To e-mail our technical support team please click here.

Phone

North America: 1-866-482-6838
International: 1-604-629-6789

Live Chat 

Testimonial
“We knew the research we wanted to do and we were impressed with the functionality of Panel+ specifically the ability to add multimedia into our studies. With the panel we are able to gain an incredible amount of insight on our subscribers that assists SIRIUS Canada in all facets of our operations.”
Click here to read the SIRIUS case study.

SIRIUS Satellite Radio