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A New Approach to Customer Intelligence Watch Now Companies who effectively engage their customers experience a 55% increase in revenues and 30% increase in customer retention. Your customers have access to more information, more choices, and more channels to broadcast their opinions than ever before. With greater choice and higher expectations, your customers are also harder … Continued
Vision Critical University (VCU) is Vision Critical’s center for thought leadership and best practices. Learn how to successfully build, manage and show the value of your insight community, and discover the most important trends in customer intelligence.