Ken leads a team of subject matter experts whose mission is to help Vision Critical customers realize the full potential of their insight community. A research and development expert, Ken has spent much of his 10 years with Vision Critical defining, building, and delivering software solutions to meet customer needs. He enables strategic accounts to leverage Sparq3 and better understand their customers so organizations can make customer-centric decisions. Even though he spends many hours in the engine room of Vision Critical, Ken loves talking to customers and is inspired by solving customer problems.
His years on the ground floor in development and product management in banking and gaming software industry laid the foundation for his keen ability to best leverage software and systems to get the customer what they need. When he’s not working on systems, integration, and the business of SaaS, find him breaking the rules and playing archery in his condo with his kids.