Vision Critical

The customer insight platform
for customer-centric companies

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The Customer Intelligence Summit is Vision Critical’s marquee event. The Summit features two days of inspiring talks, insightful workshops and intelligent conversations about customer-centricity. It’s an unparalleled opportunity to network and party with the brightest professionals in marketing, customer-experience, innovation and research. There’s no better place to exchange ideas on how to get more out of your customer intelligence platform.

The 2016 North American Customer Intelligence Summit happens in Chicago on September 20 and 21. Last year’s Summit was our best one yet, and we’re working to make this year’s event even better and bigger.

Here’s a preview of new things you can expect from the Summit.

A stunning, swanky new venue

This year’s Summit takes place at the Hyatt Regency McCormick Place, one of Chicago’s most luxurious destinations. Overlooking Lake Michigan, this landmark hotel is close to the best attractions the city has to offer, including the Field Museum, John G. Shedd Aquarium & Oceanarium and The Art Institute of Chicago.

Book your accommodations with the hotel for a special rate and enjoy the most magnificent views of Chicago’s skyline during your stay.

Hotel location - 2016 Customer Intelligence Summit

More networking

Last year’s attendees made it clear: they want more opportunities to network with other professionals. That’s why this year’s Summit will have more structured time to mingle, network and shake hands with the best customer intelligence professionals from the best brands in the world.

Expect more time for coffee and cocktails, more interactive sessions—and more time to party with your fellow Summit attendees.

Get the best deal when you bring your colleagues

The Summit is an opportunity to network with the best customer experience, innovation and marketing professionals from around the world. It’s also a great way to introduce your colleagues to the power of customer intelligence and get them to think about ways you can maximize the potential of your insight community.

We’re sweetening the deal this year for our group tickets. Register before August 1st to get the best deal.

More case studies, more tips and tricks

We’re bringing the biggest brands and some of the most forward-thinking thought leaders to this year’s Summit. Full agenda will be released soon, but you can check our recap of last year’s Summit for a taste of what’s to come.

More chances to get recognized for your amazing work

For Vision Critical customers, there are more opportunities this year to get recognized for the innovative things they’re doing in customer intelligence. Formerly known as the Insight Community of the Year award, the Visionary awards (yes, that’s with an S) will showcase 12 companies that are using their insight communities to solve business problems. Four companies will take home the awards, including one for Rookie of the Year.

If you’re a Vision Critical customer, visit the Summit awards page to learn about entering the Visionary awards.

If you want to mingle with the best customer intelligence professionals from the biggest brands in the world, the Customer Intelligence Summit is for you. The most customer-centric companies love the Summit—and we’re sure you’ll love it too.

Register today to take advantage of early bird rates and join the number one customer intelligence event of the year.

The 10 Smartest Brands: How They Use Customer Intelligence

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Kelvin Claveria

Kelvin Claveria was the former Content Marketing Manager and was responsible for Vision Critical's blog and social media marketing program. Before joining Vision Critical's global marketing team, Kelvin worked at Dunn PR, a Vancouver-based public relations firm. His experience includes working with lifestyle, real estate, and non-profit clients to develop social media marketing and PR strategies. Kelvin has a Bachelor of Business Administration from SFU's Beedie School of Business.
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