Customer experience


Customer_stories

Canadian Tire uses look-alike modeling to fine-tune marketing messages and partners with customers to test drive products at scale

Customer_stories

Discover how Fnac Darty integrated the voice of the customer into strategic decisions across the business

Customer_stories

By delivering insight in every step of the development cycle, Inner Circle helps VMware improve product innovation, customer satisfaction and loyalty

VMware, a pioneer in virtualization and an innovator in cloud and business mobility, recognized the need to proactively identify customer issues early. … Read more

Customer

How Toyota accelerates change and improves every touchpoint of the customer journey

"We can find out what customers think and feel quickly, faster than other research methods" Emma Johnson Manager, ConsumerOne Connection & Experience Innovation, Toyota GB
Customer_stories

How Southern Cross Austereo drive business growth through insight – An eight year journey to audience-led

Customer_stories

Priority Health goes beyond ad-hoc surveys to understand every touchpoint in the customer journey

Customer

How an energy utility boosted its Net Promoter Score by plugging into customer intelligence

Elevating the voice of the customer Alliant Energy is a publicly traded electric and natural gas utility in the U.S. Midwest. Its residential customer base is wary of   Read more
Customer_stories

Protected: Deep empathy for patients allows Cleveland Clinic to continuously improve the patient experience and stay ahead of disruptions in the industry

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Customer_stories

How Bendigo Bank support customer-led decision making in real-time