Human resources


Customer

How insurance provider Westfield keeps its employee and agent communities engaged

Rethinking engagement for two distinct audiences: employees and agents With nearly $2 billion in revenue and 2,400 employees nationwide, including 1,700 people in its home office, Westfield sells   Read more
Customer

How Telstra’s employee community drives insight for agile product and experience teams

Consumer Email Migration Trials From past experience, Telstra knew that a poor or confusing migration experience would adversely affect their customer advocacy scores, lead to negative brand perception,   Read more