Sales & operations


Customer_stories

How Southern Cross Austereo drive business growth through insight – An eight year journey to audience-led

Customer

How an energy utility boosted its Net Promoter Score by plugging into customer intelligence

Elevating the voice of the customer Alliant Energy is a publicly traded electric and natural gas utility in the U.S. Midwest. Its residential customer base is wary of   Read more
Customer_stories

How carsales use contextualisation and segmentation to fine-tune the seller experience

Customer_stories

How PLDT Enterprise maximise business gains in B2B markets

Customer

How Barnes & Noble College tailors its customer experience to young, digital-savvy buyers

Rethinking customer experience for a challenging demographic Barnes & Noble College booksellers serves over 6.5 million students and faculty members in 770 post-secondary schools across the U.S. The   Read more
Customer

How the international women’s retailer keeps customers engaged

Keeping customers close as the business expands Over 30 years ago, Chico’s opened its first women’s clothing shop on Florida’s Sanibel Island. As the company grew into a   Read more
Customer

How a restaurant chain invites customers to improve the dining experience

Understanding customers’ evolving food expectations Boston Pizza is Canada’s leading casual dining brand, serving more than 40 million customers in over 365 restaurants across the country. In the   Read more
Customer

How Bauer Media Australia stays competitive and innovative in a fast-evolving industry

Establishing brands in a saturated online market Australian magazine publishers are heavily dependent on newsstands. For Bauer Media, that means competing aggressively every week for share of a   Read more
Customer

How ESPN provides value to advertisers and drives revenue in a competitive sports media landscape

Ongoing fan insight is a distinct competitive advantage ESPN is a global leader in sports broadcasting with a diverse and global audience, and an especially strong presence in   Read more