Events


[Webinar] The UX Factor

In this webinar, Audible’s head of user experience explores the role of UX in driving initiatives in customer centricity.

CX and the City Manila

Learn firsthand how AXA Philippines, PLDT Enterprise and Globe Telecom are taking out the guesswork and optimising multi-million dollar initiatives with insight-led decisions.

Customer Intelligence Summit 2018

The Summit showcases some of the brightest minds and best technology in customer intelligence today. It is the marquee event for researchers, marketers, product innovators, CX professionals and   Read more

[Forrester Webinar] How insight-driven businesses capitalize on customer intelligence

Businesses like Google, Netflix and Tesla are pulling ahead of the pack. According to Forrester, insight-driven businesses are on track to grow more than 30% annually and earn $1.8   Read more

Vision Critical Insight Series: CX and the City, Singapore

Learn firsthand how Prudential Singapore, Changi Airport Group, StarHub and Midea Group are taking out the guesswork and optimising multi-million dollar initiatives with insight-led decisions. Join us for customer stories, leading keynotes and   Read more

Forrester Webinar: How insight-driven businesses will lead in digital experience by 2020

By 2020, Forrester Research forecasts that insight-driven businesses will make $1.2 trillion collectively. How? Insight-driven businesses continually leverage insight through digital channels, allowing them to drive business results   Read more

APAC Customer Intelligence Summit 2017

The biggest gathering of the best minds in customer intelligence. The Summit is a must-attend for customer-centric leaders in every industry. Join 200+ peers at the International Convention   Read more

Webinar: How businesses win with the Internet of Things

Many business leaders don’t understand what it is, how to use it or the impact it will have on customers—a combination of factors that keeps innovators up at   Read more

Automotive Customer Experience Summit

Join Vision Critical at the only summit dedicated to helping the automotive industry inspire the customer experience by leveraging all things customer, including brand engagement, loyalty, retention, culture, and   Read more