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Eighth annual Vision Critical Customer Intelligence Summit returns to Chicago September 20 & 21, 2016


Customer-centric business professionals and marketing industry thought leaders will meet once again in Chicago this year for the eighth annual Vision Critical North American Customer Intelligence Summit taking place Tuesday, September 20th and Wednesday, September 21st, 2016 at the Hyatt Regency McCormick Place. Early bird registration ends August 1, 2016; to register please visit:

Keynotes from thought leaders in customer experience, innovation and the evolution of market research root the agenda firmly in actionable intelligence:

“Our Customer Intelligence Summit is a destination for customer-centric marketers, innovators, CX professionals and researchers to hear from inspiring thought leaders on customer intelligence strategy and best practices,” said Scott Miller, CEO, Vision Critical. “It also provides an unparalleled opportunity for attendees to learn from one another how to further apply customer intelligence across their organizations to deliver better business outcomes.”

The Customer Intelligence Summit is also an opportunity for Vision Critical to recognize the winners of its North American 2016 Visionary Awards, a program that honors customers who embrace and excel in utilizing customer intelligence to improve their organization’s performance in three key areas: customer experience, marketing effectiveness and product innovation. Most of the award winners and finalists will be presenting at the Summit. Award winners and finalists are:


Details of the event are as follows:

Who:               Vision Critical, the leading customer intelligence platform provider

What:              The 2016 Vision Critical Customer Intelligence Summit

Where:            Hyatt Regency McCormick Place, Chicago, IL

When:             Tuesday and Wednesday September 20 & 21, 2016

Why:               Hear thought-provoking keynotes from industry-leading experts, as well as exemplary stories on how companies establish meaningful and authentic relationships with their customers by gathering and utilizing valuable customer feedback.


About Vision Critical

Vision Critical provides a cloud-based customer intelligence platform that allows companies to build engaged, secure communities of customers they can use continuously, across the enterprise, for ongoing, real-time feedback and insight. Designed for today’s always-on, social and mobile savvy customer, Vision Critical’s technology helps large, customer-centric enterprises discover what their customers want so they can deliver what they need. Unlike traditional customer research, which is slow, expensive and gathers dust on a shelf, Vision Critical’s customer intelligence platform replaces static data and cumbersome reports with real-time actionable customer intelligence that companies need to build better products, deliver better services and achieve better business outcomes.

Hundreds of high-performance organizations use Vision Critical’s technology. Follow us on Twitter at