Ray Poynter, executive vice president of Vision Critical, and Katie Kaylor, head of insights at Phone4u, will be conducting a webinar, Online Communities in 2017.
Click HERE to register for the webinar and gain a glimpse at what the future of online communities might look like in five years’ time.
Thursday, April 12, 2012
7:00 a.m. (PST – San Francisco)
10:00 a.m. (EST – New York)
3:00 p.m. (BST – London)
This 30 minute webinar builds on the paper presented to the MRS conference in March 2012 and illustrates some of the big issues facing brands, insight managers, and market researchers, through the context of the Phones4u brand and its own community panel.
This webinar is the third in a four-part series on Community Panels. Use the following links to find out more about the other webinars in this series, including access to recordings and slide decks:
- Part 1 – The Art and Science of Moderating Online Discussions.
- Part 2 – The Opportunities and Challenges of Running International Communities.
- Part 3 – Online Communities in 2017.
- Part 4 – Running B2B Community Panels.
About Katie Kaylor
Katie Kaylor is Head of Insight at Phones4u, working across all areas of the business. She is passionate about turning the voice of the customer into actionable findings and started out at The Value Engineers, a strategic brand consultancy, before working in both insight and marketing roles at BT.
About Ray Poynter
Ray is the author of The Handbook of Online and Social Media Research, the creator of NewMR.org, and is in constant demand as a conference speaker, contributing author, workshop leader, and advisor. Ray describes his role in Vision Critical as chief noisemaker and iconoclast.
About Vision Critical
Vision Critical provides a cloud-based customer intelligence platform that allows companies to build engaged, secure communities of customers they can use continuously, across the enterprise, for ongoing, real-time feedback and insight. Designed for today’s always-on, social and mobile savvy customer, Vision Critical’s technology helps large, customer-centric enterprises discover what their customers want so they can deliver what they need. Unlike traditional customer research, which is slow, expensive and gathers dust on a shelf, Vision Critical’s customer intelligence platform replaces static data and cumbersome reports with real-time actionable customer intelligence that companies need to build better products, deliver better services and achieve better business outcomes.