Rabobank Australia: Digital Banking Innovation

Fueling digital innovation and experiences
with customer-driven insight

The banking industry is being reshaped through digital connectivity and changing customer behaviour. Customer-centric organizations like IAG Insurance, Fonterra and Westpac use Vision Critical’s customer intelligence software to improve digital experiences, test new product innovations and build better brand experiences.

Actionable customer feedback comes from an insight community composed of thousands of your customers–trusted stakeholders who are eager to share their feedback. As a customer-focused financial cooperative, Rabobank Australia can use insight communities to gather rapid and ongoing customer feedback in a safe, secure and confidential environment.

How Vision Critical Supports Digital Strategy

Enhance Digital Experiences

Understand your customer’s digital journey better through digital, mobile, marketing and brand interactions

Move Faster Than Your Competition

Compete fiercely alongside your biggest competitors and get minimal viable products (MVP) in front of your customers, early and often

Drive Quick Actionable Insight

Gather rapid ongoing, quantifiable customer feedback and drive the insight you need to validate or redirect business decisions

Develop Products Radically

Test prototypes rapidly with disruptive ideas, remove the guesswork with customer feedback and deliver faster on winning products

But don’t take our word for it.

“When we have projects that require quick turnaround, everyone at Hyundai relies on our insight community to get the answers.”

—Elijah Kim
Senior Manager, Market Research, Hyundai Motor America


“The insight we receive from Telstra Catalyst allows us to make thoughtful decisions that help improve the overall experience and design of Telstra products, services and systems for our customers.”

—Jannine Wood
Catalyst Lead / The Design Practice


See what Vision Critical can do for you.

Watch our demo to learn how you can engage your customers to drive better business decisions.

Learn how we use your personal data in our privacy policy and about our country/region options.