The banking industry is being reshaped through digital connectivity and changing customer behaviour. Customer-centric organizations like IAG Insurance, Fonterra and Westpac use Vision Critical’s customer intelligence software to improve digital experiences, test new product innovations and build better brand experiences.
Actionable customer feedback comes from an insight community composed of thousands of your customers–trusted stakeholders who are eager to share their feedback. As a customer-focused financial cooperative, Rabobank Australia can use insight communities to gather rapid and ongoing customer feedback in a safe, secure and confidential environment.
How Vision Critical Supports Digital Strategy
But don’t take our word for it.
“When we have projects that require quick turnaround, everyone at Hyundai relies on our insight community to get the answers.”
Senior Manager, Market Research, Hyundai Motor America
“The insight we receive from Telstra Catalyst allows us to make thoughtful decisions that help improve the overall experience and design of Telstra products, services and systems for our customers.”
Catalyst Lead / The Design Practice