The UX Factor
Audible’s head of user experience explores the role of UX in driving initiatives in customer centricity and reveals the hottest trends in the industry.
As head of UX in one of the most customer-obsessed companies in the world, Marcus Lofthouse is an expert in designing experiences that drive larger business goals. At Audible, his team works closely with the product and engineering teams to deliver memorable products and experiences to millions of users.
In this Q&A-style webinar, Marcus shared his unique perspective on the current state and future of UX. A must-see for professionals in UX, digital marketing and CX roles, this is a unique opportunity to hear from an industry leader and learn about the biggest trends shaping the industry.
Watch the webinar to learn how to:
- Turn the biggest trends in UX into opportunities
- Work with product, engineering, marketing and other teams to improve the customer experience
- Thrive as a UX professional and increase your influence in the organization
- Tackle the challenges facing UX teams as companies invest in customer centricity