Clydesdale & Yorkshire Bank: Embrace Digital Disruption

Watch the webinar to learn how CYBG is finding new ways to listen to the voice of the customer, accelerate change, and improve customer experience at every touch-point.

Duration: 30 minutes followed by Q&A

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Watch the webinar to hear about:

The strategy CYBG used to target new and more profitable customer segments

How the team is delivering a superior customer experience at every touch-point

The way the team demonstrated to customers that their feedback can influence key decisions

How insights will continue to fuel their national growth strategy

Speakers

Madeleine Linden

Senior Manager, Research and Root Cause Analysis

CYBG

Laura Wasson

Research Manager

CYBG

Jaspreet Singh

Senior Customer Success Manager