The consumerization of health care is forcing health systems to invest in new technologies, processes, and marketing campaigns. But often these expensive and high-risk decisions are made based on gut instinct or traditional sources of consumer feedback—sources that are too slow or not robust enough to keep up with evolving consumer preferences.
Digital strategy consultant Ed Bennett works with some of the most patient-centric health care organizations and vendors to help them navigate these uncertain times. Business leaders come to Ed for his advice on the current state of the industry and the tools required to succeed.
Watch Ed’s webinar to learn how to:
- Get ahead of digital transformation trends in health care
- Improve the patient experience while building brand awareness and consumer loyalty
- Leverage ongoing engagement with patients and staff to uncover insight for effective and more confident decision-making
- Follow best practices from patient-centric health care providers for navigating disruptions and delivering high-quality care