24hr insight. 3x higher engagement.
Up to 10x more customer conversations.
Recognising the value of insight-driven decision making, forward-thinking brands are using insight communities to generate same-day insight, directly from their customers.
Discover how top brands uncover market opportunities and deliver superior experiences to the end-consumer through on-going, authentic customer conversations.
Explore 11 in-depth case studies on leading customer-centric brands including Telstra, Southern Cross Austereo, and Bendigo Bank on how they leverage insight communities to drive business growth.
Read their stories
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What’s inside
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Media & Entertainment Over $15M in ad revenue influenced in one year |
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Technology Up to 30 point increase in advocacy within 30 days |
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FMCG $104M in retail sales from NPD over two years |
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Gambling & Entertainment 250% ROI per customer within 30 days |
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Financial services 90% drop in phone |
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Technology 25% estimated decrease in seller distribution costs |
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Media & Entertainment 7 of 9 KPIs measured with the community |
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Financial services 5x increase in First Home Buyer applications |
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Telecommunications Two times faster insight generation |
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Insurance 42 percent decrease in service centre enquiries |
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Media & Entertainment 360° view of |