How to Keep Your Customers From Cheating on You


Not another listicle, this valuable e-book is chock-a-block with proven strategies to maximize lifetime customer value. 

The benefits of loyal and engaged customers are known to every executive worth his or her MBA. Losing customers means you need to find replacement customers, and that gets expensive—fast.

The more you know about your customers the less chance they’ll go to a competitor.

This e-book provides the roadmap.

Learn how you can:

  • Demonstrate your authenticity
  • Uncover hidden, but important truths about your customers
  • Inject timely customer feedback into your product innovation cycle
  • Create more detailed maps of the customer journey
  • Guide a genuinely customer-centric strategy


Download the e-book now and we’ll include 10 additional time-tested tips from customer experience gurus like Shep Hyken and Jeanne Bliss.

Get the e-book

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