The amount of data enterprise companies collect from social media, CSAT, transactional data and other sources is a goldmine—provided you can put it into context and find actionable takeaways. Hear how LinkedIn and HarperCollins use customer feedback to give context and meaning to big data.
• How to use customer feedback to zero in on what really matters in your range of data sources
• How to speed up decision making with ongoing customer insight
• How customer insight can solve company-wide data challenges