The most successful businesses are discovering that integrating customer feedback into decisions opens the door to feedback from other groups such as employees, channel partners and business partners. Feedback from multiple communities empowers product teams as they innovate and co-create, helps HR departments improve company culture and allows business leaders to make more informed decisions. Hear how Sun Life Financial and the Sacramento Municipal Utility District share strategies for success with multiple stakeholders.
• How employees and partners can advise on your relationship with them and your end customers
• Different engagement methods for different audiences
• How to effectively manage multiple communities