2015 Asia Pacific Summit
Q&A Panel:
How Leading Brands Build Customer Centricity
Listen to the leaders from AustralianSuper, DBS Bank, PLTD and Mars Food on their perceptions of what it means to be customer-centric and the role their insight communities play. On the panel:
- Lou Rubie, Strategic Insights Manager, Mars Foods
- Ian Krakouer, MR Manager, AustralianSuper
- Jason Ignacio, Head of MR & Customer Experience, PLTD
- Pin Pin Ooi, VP & Head of Customer Insights, DBS Bank