Ongoing engagement with students and parents drives key decisions at every touch point of the family experience


How Barnes & Noble College tailors its customer experience to young, digital-savvy buyers

Rethinking customer experience for a challenging demographic Barnes & Noble College booksellers serves over 6.5 million students and faculty members in 770 post-secondary schools across the U.S. The   Read more

How UBC is building a world-leading university with stakeholder insight

Building a world-leading post-secondary institution with stakeholder insight … Read more


How SAIT Polytechnic efficiently and effectively engages students and alumni for feedback

Post secondary school SAIT needed a modern, efficient and cost-effective way to engage students and alumni for feedback and insight. Challenge: SAIT Polytechnic (SAIT) is one of Canada’s   Read more