How Jetstar Airways uses insights to build customer satisfaction

Learn how the leading automaker Hyundai accelerates decision-making, drives innovation and improves marketing campaigns using an insight community. … Read more


How Changi Airport Group continually improves airport experiences with customer insight


Change is in the air: How international airline customers shape their experience

Meeting the demands of a changing travel industry Cathay Pacific, the largest Hong Kong airline, flies approximately one million passengers every month to 200 destinations in 52 countries.   Read more

How Cathay Pacific improves loyalty and experience by connecting with customers

How Cathay Pacific Airways improved loyalty and experience by connecting with its customers. … Read more