Enterprise-grade patient intelligence for health care

 

Consumerization has transformed the health care industry. To survive and thrive in this new landscape, health care providers must deepen their understanding of patient expectations and experiences.

 

Vision Critical’s customer intelligence platform powers insight communities of highly engaged patients to help health care providers understand the evolution of patient opinions, habits and preferences. By surfacing better insight in less time and with less effort, organizations can provide better care and ultimately build trust and loyalty.

“Only by focusing on what our customer needs are, not just today, but as they evolve over time, can we hope to maintain the competitive edge in our products, in our services and in our marketing to our members.”

Ed Lara
Director, Marketing Strategy

 

“KP Member Voice is a great way for us to reach our members. We can close the loop by showing them we want to hear from them and that their opinion is valued.”

-Karen Tsang
National Market Research

 

How health care providers win using our software

Better understand patient choice and preferences

Innovate with confidence

Test marketing campaigns and messages

Improve patient experience scores

Build physician and employee engagement

Develop wellness and value-based care programs

Take the next step

Discover how our platform’s powerful features help you deliver the best care possible.

Watch the demo

More resources

How OSF HealthCare uses customer intelligence to boost marketing effectiveness and ROI

How OSF HealthCare uses customer intelligence to boost marketing effectiveness and ROI

Watch this on-demand webinar and learn how Andrea Bonk from OSF Healthcare saved more than $160,000 in annual marketing costs. Learn How…