Our Help Center includes a comprehensive knowledge base and supplemental documentation. To access, click Help Center from the drop-down list in Sparq.
Technical support is available from 8:00AM to 6:00PM local time, in all time zones, Monday through Friday, excluding Christmas Day (December 25th) and New Year’s Day (January 1st).
We will respond to all support cases within 48 hours during the above times. Please submit a case through the Help Center for technical and critical issues.