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Featured News

Latest News

View all In the News Press Releases

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4 CX Trends for 2024: Your Guide to Navigating the Year Ahead

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Alida Announces Efrem Ainsley as New CEO

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Alida Appoints Efrem Ainsley CEO as Software Firm Targets “Long-Term Sustainability”

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Alida to Host 2023 Innovation Day Showcasing Global Brands Leading the Way with Insight-Driven Experiences

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Customers Continue to Choose Alida to Drive Impactful Product Innovation and User Experiences

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Why Modern Customer-Centricity Needs Both the AI and Human Touch

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A customer experience provider's take on Amazon Bedrock

 
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Embrace AI To Reshape CX: Driving Cost-Effective Customer Experiences

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Enriching Qualitative Analysis with Next-Generation AI

 

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Alida Deepens Relationship with Discuss to Expand its World-Class Qualitative Research Capabilities

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Alida Opens Managed Services Delivery Hub in Manila

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Alida Activate 2023 Inspires Next-Generation CX

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Alida Invites You to Learn Key Themes and Adapt Strategies in CX at Activate

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Alida Strengthens Relationships Between Customers and Brands With New Mobile Capabilities

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The Feedback Loop - How companies can create best-in-class customer experiences with Alida

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Alida Welcomes Tanya Jarrett as Chief People Officer

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Alida Has Record-Setting Quarter, Companies Choose its Community-Centered CX Platform to Stay Close to Customers Amidst a Challenging Year

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Alida Optimizes TXM Platform to Strengthen Personal Connections Between Organizations and Customers

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Alida Optimizes TXM Platform to Strengthen Personal Connections Between Organizations and Customers

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Customer Experience: The Key To Overcoming An Economic Downturn

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Alida Enters Funding Agreement Led By National Bank of Canada for USD $60 Million

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Alida to Host 2022 Innovation Day Celebrating Excellence in Customer Experience

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As Economic Headwinds Gather, Make Customer Experience Excellent

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Alida Launches Conversational Surveys

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Four-day work week trial at Toronto tech company led to 'unanticipated' result, CEO says

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Alida Caps Off Strong 1H 2022 with Regional Expansions, Customer Growth, and New CX Innovations

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ZPD: The Key To Navigating A Cookieless World

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Alida Launches Customer Journeys and Enhances TXM Platform

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Verve and Alida to Extend Elevated CX Offering to Australia

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Alida Activate 2022 APAC Event Reimagines Experience

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Alida Named a Leader in G2.com Summer 2022 Grid® Reports for Experience Management Software

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MIS Group and Alida Partner Together to Strengthen Customer Experiences in Europe

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Alida President Riaz Raihan Named A “Top 25 Software Product Executive of 2022"

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The Top 25 Software Product Executives of 2022

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Motivus Joins the Alida Partner Network to Deliver Tailored Customer Experiences in Singapore

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Alida set to expand into Alberta with new Edmonton office, plans to hire over 100

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Alida Activate 2022 EMEA Event Reimagines Experience

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Alida Announces New Edmonton Office To Propel Canadian Expansion Plans

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Keyrus and Alida Partner Together to Transform Customer Experiences

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Majority of CX Experts Believe Customer Empathy is Necessary to Create Business Value, But Employers Views Differ: Alida Study

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Majority of CX Experts Believe Customer Empathy is Necessary to Create Business Value, But Employers Views Differ: Alida Study

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Alida Activate 2022 Event Reimagines Experience

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Alida Certified as a Great Place to Work® for Second Consecutive Year

 

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Alida Certified as a Great Place to Work® for Second Consecutive Year

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Alida Launches Synchronous Video Capabilities and Optimizes TXM Platform

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Putting Your Employees In The Driver’s Seat

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Alida to Open Data Centre in Australia

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Canada’s Top Small & Medium Employers 2022 show remarkable agility in adapting to change

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Alida Recognized on 2022 Canada’s Top Small & Medium Employers List

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Alida Wins #1 on Comparably 2022 Award List for Best Company Outlook

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Why you need a total experience strategy to drive CX and EX

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Blink CX Joins the Alida Partner Network to Deliver Innovative ‘Customer-First’ Experiences

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Here are the top 25 small and midsize companies with the best company outlook, based on employee ratings

 

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Alida Appoints Executive Vice Presidents for EMEA and the Americas

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Optko and Alida Partner Together to Deliver Innovative Customer Experiences

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Alida Welcomes Mary Kay Evans as Chief Marketing Officer

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Buffalo Sabres Select Alida to Create Winning Fan Experiences

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Toronto companies dominate list of best hybrid workplaces in Canada for 2022

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Massive Toronto-based company introduces 4-day work week for all employees

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Alida Recognized on the 2022 List of Best Workplaces™ for Hybrid Work in Canada

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Toronto company introduces four-day work week for its nearly 500 employees

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Toronto’s Alida to pilot 4-day workweek

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Alida to Pilot a 4-Day Work Week For All Employees

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Who Are BC’s Top Employers In Tech?

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Alida Brings New Platform Capabilities in Winter 2022 Product Release

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Why Canadian tech companies are joining the #ShowUsYourLeave movement

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Alida Partners with Rybbon to Provide Organizations with Digital Incentives to Boost Customer and Employee Engagement

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Verve and Alida Partner Together to Transform Customer Experiences

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HR leader profile: Hermina Khara of Alida

 

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Alida Wins 2021 Comparably Awards For Best Company Culture, Best CEO And Best Company For Diversity

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CX Leaders Come Together for Alida Activate 2021 APAC Event

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Higher Oak Joins the Alida Partner Network to Strengthen Customer Experiences in Europe

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Alida Welcomes New Vice President of Corporate Development

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Alida Named a Visionary in 2021 Gartner® Magic Quadrant™ for Voice of the Customer Solutions

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Alida Announces Equity Investment from BMO Capital Partners

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Alida Recognized on the 2021 List of Best Workplaces™ in Technology in Canada

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GrowthOps Joins the Alida Partner Network to Elevate Customer Experiences in Asia-Pacific

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Alida Appoints Nicolas Darveau-Garneau to Board of Directors

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Alida Brings Deeper AI, Analytics, and CXM Integrations to Fall 2021 Product Release

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Alida Wins 2021 APPEALIE Overall SaaS and Best Customer Success Awards

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Stream I.T. Consulting Ltd. Joins the Alida Partner Network to Optimize Customer Experiences in Asia

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Consumers reveal CX having less impact on purchasing decisions

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Alida chief strategy officer suggests how brands can ensure customers feel heard

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MAJORITY FEEL BRANDS DO NOT LISTEN TO CUSTOMER FEEDBACK

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Deaf, dumb and blind brands pooh-pooh CX feedback

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Alida Recognized on the 2021 List of Best Workplaces™ for Today’s Youth

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CX is Everything Today; Are Brands Getting it right?

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Majority Of Consumers Will Actively Help Companies Improve Their Customer Experience, But Believe Brands Aren't Listening: Alida Study

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Alida announces USD20m equity investment from Round13 Growth Fund

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Vancouver-born Alida raises $20M to accelerate global growth

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ALIDA OBTAINS $20 MILLION SERIES D FUNDING TO FUEL EXPANSION

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Alida Lands $20 Million Equity Investment from Round13 Growth Fund

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Alida secures $20M Series D led by Round13 Growth Fund

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Round13 Growth Fund leads Alida's C$20m Series D funding

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Vision Critical makeover continues as software company, now called Alida, raises $20-million from Round 13

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Alida Announces $20 Million Equity Investment from Round13 Growth Fund

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Alida Activate 2021 EMEA Event Brings Together CX Leaders

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Alida Activate 2021 EMEA Event Brings Together CX Leaders

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Best Work-Life Balance 2021

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These are the 25 small and midsize companies with the best work-life balance

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Alida Wins 2021 Comparably Awards for Best Company Happiness, Best Company Compensation and Best Company Work-Life Balance

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Top 50 companies with the happiest employees

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Best Compensation 2021

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These are the 25 small and midsize companies offering the best compensation

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The happiest employees in America work at these 15 companies

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Happiest Employees 2021 (Small & Midsize Companies)

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These are the 25 small and midsize companies where employees are happiest

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Mobius Joins Alida Partner Network in Europe to Enhance Customer Experiences

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Alida Activate Fall 2021 Event Brings Together CX Changemakers

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Alida Activate Fall 2021 Event Brings Together CX Changemakers

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Möbius Joins the Alida Partner Network to Elevate Customer Experiences in Europe

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Möbius Joins the Alida Partner Network to Elevate Customer Experiences in Europe

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Möbius Joins the Alida Partner Network to Elevate Customer Experiences in Europe

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Total Experience Management : au-delà du feedback et du score

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Ancywax Joins the Alida Partner Network to Transform Customer Experiences in Africa

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Successful digital transformations need a focus on customer experience

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Ancywax Joins the Alida Partner Network to Transform Customer Experiences in Africa

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Ancywax Joins the Alida Partner Network to Transform Customer Experiences in Africa

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Successful digital transformations need a focus on customer experience

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The cost of housing's deadly dance with Canada's innovation economy

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Alida Hires Chief Architect

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Alida Welcomes New Chief Architect to Strengthen Technology Architecture Across the Alida TXM Platform

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Top Customer Intelligence Platforms to Watch Out for Personalized Customer Services

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Alida Welcomes New Chief Architect to Strengthen Technology Architecture Across the Alida TXM Platform

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Jeff Wasyliw helps lead Alida in delivering actionable customer insight

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Alida Introduces Alida TXM Amidst Year of Continuous Innovation

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Alida Named Best Company for Career Growth

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Alida Introduces Total Experience Management (TXM)

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Alida Introduces Alida TXM Amidst Year of Continuous Innovation

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2021 Best Workplaces for Innovators

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Alida Ranks on Fast Company’s Third Annual List of the 100 Best Workplaces for Innovators

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Alida Releases Summer 2021 Product Suite 

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Comerica Bank Provides $10MM Debt Facility to Alida

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How To Avoid Burnout & Thrive In Marketing with Nicole Kealey of Alida & Kage Spatz

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Alida Launches Summer 21 Release

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Alida Accelerates Customer Value with 100+ Integrations and Advanced Analytics in Summer 2021 Product Release

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Alida Wins Trio Of 2021 Comparably Awards Including Best Career Growth

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The 25 best small and midsize companies for career growth, according to employees

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Alida Wins 2021 Comparably Awards for Best CEO for Women, Best CEO for Diversity and Best Company for Career Growth

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Best Companies for Career Growth 2021

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Best CEOs for Diversity 2021

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The 25 best CEOs of small and midsize companies, ranked by employees of color

 

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The 25 best CEOs of small and midsize companies ranked, according to female employees

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Best CEOs for Women 2021

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Intuit Research Joins the Alida Partner Network to Enhance Customer Experiences in Asia

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All About HR - Ep#4 - The One Thing That Will Make or Break Candidate Experience

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Intuit Research Joins Alida Partner Network to Enhance CX in Asia

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Intuit Research Joins the Alida Partner Network to Enhance Customer Experiences in Asia

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16 Ways To Preserve Company Culture In A Remote Environment

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Alida Secures $12.3 Million CAD Debt Facility To Pursue Product-Driven Expansion

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Marketing Is Facing Down a Skills Shortage and Capability Gap: Here’s How to Fix It

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Alida Secures US$10 Million Debt Facility From Comerica Bank

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Alida Empowers Bolle Brands to Guide Products with Customer Insights

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Echo MR Expands Partnership with Alida to Elevate Customer Experiences across Europe

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Alida, Echo Expand Partnership to Europe

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Echo MR Expands Partnership with Alida to Elevate Customer Experiences across Europe

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Nicole Kealey of Alida: 3 Non-Intuitive Marketing Strategies To Grow Your Business

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AI-Driven Predictive Models: Three Steps To Transform Customer Experience

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Bollé Brands Selects Alida to Drive Innovation and Growth Fueled by Customer Experience

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Bollé Brands Selects Alida to Drive Innovation and Growth Fueled by Customer Experience

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Toronto bringing more vaccines to neighbourhoods as second-dose rollout begins

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Empathy: The Next Business Disruptor

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Leading with empathy: An interview with Ross Wainwright, CEO of Alida

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Alida President Riaz Raihan Named A “Top 25 Software Product Executive of 2021"

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The Top 25 Software Product Executives of 2021

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Slalom Joins the Alida Partner Network

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Outdoor Sportsman Group Networks Expand Partnership with Alida to Optimize Viewer Experience

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Slalom Joins the Alida Partner Network to Elevate CX

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Outdoor Sportsman Group Networks Expand Partnership with Alida to Optimize Viewer Experience

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Slalom Joins the Alida Partner Network to Transform Customer Experiences

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Alida Named a Contender in Customer Feedback Management

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Report: Forrester names top CX feedback management platforms

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PodPlays Joins Forces With Alida To Enhance Listener Experience

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15 Project Management Tips Tech Leaders Recommend For Their Teams

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Alida Named a Contender in Customer Feedback Management by Independent Research Firm

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Nine Cost-Effective Ways Businesses Can Use Tech To Reach New Customers

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Alida “Activate” Spring Conference Brings Together CX Pros for Masterclass Event

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Alida Earns 2021 Great Place to Work(R) Certification

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Alida “Activate” Spring Conference Brings Together CX Pros for Masterclass Event

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There are now more options for people 18+ who are trying to get a vaccine in Ontario

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Alida Earns 2021 Great Place to Work® Certification

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Alida Focuses On Complete View of the Customer for Spring 2021 Product Release

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Alida Launches Spring 2021 Product Release

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PodPlays elevating podcast listener experience with Alida Touchpoint

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Alida Focuses On Complete View of the Customer for Spring 2021 Product Release

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How to find a pharmacy that's still booking for COVID vaccines in Toronto

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New Toronto vaccine finder launches to help residents book appointments

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PodPlays Selects Alida to Build an Elevated Listener Experience

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Alida Employees Build Digital COVID-19 Vaccine Eligibility, Search Tool For Toronto Residents

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Alida Appoints Vikki Kolbe to Board of Directors

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BIG In Digital Joins The Alida Partner Network To Enhance Customer Experiences In Asia

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'They’re heroes': How COVID-19 'vaccine hunters' help Canadians find appointments

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Toronto tech employees launch Vaccine Finder

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BIG In Digital Taps Alida to Enhance Customer Experiences in Asia

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BIG In Digital Joins the Alida Partner Network to Enhance Customer Experiences in Asia

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BIG In Digital Joins the Alida Partner Network to Enhance Customer Experiences in Asia

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