The customer insight platform for customer-centric brands
Engage directly with your customers to uncover agile, actionable insight to fuel customer-centric decisions across your organization.
Trusted by 700+ of the world’s most customer-centric companies.
Your business can't afford to wait weeks for customer feedback anymore.
You need agile, scalable feedback
Get feedback to make data-driven decisions in hours rather than days or weeks to keep up with the pace of your business needs and product innovation cycles.
Access hard-to-engage users and customers
Get access to highly engaged, well profiled customers on demand, at scale, in full compliance with regulatory requirements.
Exhausted by siloed data?
Break down silos and elevate customer feedback that explains transactional and behavioral data and the reasons behind customer behavior.
A repeatable customer engagement model
Deliver a personal, transparent, on-brand insight gathering experience where your customers will actually want to engage with you and give you feedback.
Learn from the world’s most customer-centric companies
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600increase in monthly research activities
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15Mgenerated in annual incremental revenue
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1.4Min savings and avoided cost
World-class resources for global brands
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Global: The Secret to our Insights-driven Success
Global Radio identified the need to invest in accessible customer insight in order to identify new market opportunities, achieve audience growth, and deliver more efficient research to internal stakeholders.
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Why You Need to Embrace New Customer-Centric Strategies
How companies can embrace new customer-centric strategies, data sources and tools to succeed in the era of the empowered customer.
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How to keep pace with the evolution of the CPG industry
Digital-native upstarts, the millennial effect, and e-commerce are changing the game
Begin your customer-centric transformation today
Make every part of your insight gathering process more human
with Sparq, the customer insight platform.