Professional Services Professional Services


Research Expertise to Bolster Your Insight Program

Vision Critical’s Research Services team is staffed with experienced researchers who can help you lay the foundation for success or overcome short-term resourcing issues to ensure your insight community delivers maximum ROI.

Insight Community Activities

We can help design and implement your next Sparq quantitative survey, qualitative discussion, or engagement activity.   

Insight Roadmap

Get targeted expertise to build an effective insight community research and engagement program.

Insight Stream

Set up for success with a customized insight program that anticipates organizational needs.

Bridging Services

Maintain your momentum following setup or through organizational change.

Technical Expertise to Boost Your Capacity

Vision Critical’s Technical Services team is staffed with experienced programmers, graphic designers, and project coordinators who can help you overcome short-term resourcing issues, achieve more complex goals quickly, or build your best practices.

Insight Community Activities

Leverage our team to implement and deploy your next Sparq quantitative survey, qualitative discussion, engagement activity, creative refresh and rebrand, or data consolidation.

Graphic Design & Member Hub Content

We can help you with community theming, brand revisions, survey theme changes, member hub content curation and configuration, and more.

Project Coordination

We can help you with deployment, reporting, data consolidation, recruitment survey changes, member restage, and external recruitment.

Activity Programming & Scripting

We can assist with survey programming, deployment links, distribution logic, automated and manual testing, and custom scripting.

Reporting & Data Analytics

Custom reports, data tabulation, response coding, respondent segmentation, imports and exports, and more.

Trusted by 700+ of the world’s most customer-centric companies

"Before our insight community, we were doing traditional customer research and conducting four large-scale, expensive studies per year. Now we are much more agile, engaging with our readers on an ongoing basis. Feedback helps the business improve products, influence marketing strategy and increase ad revenue."

-Cathleen Williams, Executive Director of Marketing, Allure

Talk to an Expert

Want to see how we can help you generate valuable insight to drive better business decisions?

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Already a Customer?

You can reach out to your Customer Success Manager directly for more information. Ask about our services catalog.