Technical Support Technical Support

Need help? We’re here for you.

Need help? We’re here for you.

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Help Center

Our Help Center includes live chat, a comprehensive knowledge base, and supplemental documentation. To access, click Help Center from the drop-down list in Sparq.

Help Center Menu 1

 

Technical Support Hours

Technical support is available from 8:00AM to 6:00PM local time, in all time zones, Monday through Friday, excluding Christmas Day (December 25th) and New Year’s Day (January 1st).

We will respond to all support cases within 24 hours during the above times. Please call or open a live chat through the Help Center for critical issues. 

 

System Status

Check on the current status of the Sparq platform.

Status

Maintenance Schedule

Learn about our product maintenance schedule here.

Details

Phone Support

North America: 1.866.482.6838

UK: 0800.032.3966

Australia: 1.800.687.772

International: 1.604.629.6789