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Customer Experience | By Vision Critical
Virgin Money UK is not a traditional bank. Their mission to disrupt the status quo with bigger, bolder banking experiences is helping to set them apart from UK high street banks. Customers expect them to do things differently and by listening closely to customers and adapting quickly, they’re able to stay one step ahead of their competition.
By Riaz Raihan
Ebook
How companies can embrace new customer-centric strategies, data sources and tools to succeed in the era of the empowered customer.