eBooks

eBooks

Symptoms of Change


The Affordable Care Act has created challenges for insurers and healthcare providers, which need to quickly become more consumer oriented.

eBooks

Why ad hoc surveys don’t work


Your customers’ distaste for ad-hoc surveys is only growing, presenting a big challenge to companies that rely on surveys to gather customer feedback and insight.

eBooks

Big Data and Beyond


Learn how big businesses like Netflix, 7-11 and LinkedIn are overcoming Big Data’s biggest problems in this new eBook.

Webinars

Webinars

How Companies Can Discover Real Value in Small Data


Renowned brand strategist, Martin Lindstrom, and Vision Critical Founder, Andrew Reid, discuss how the world's leading brands use small data to uncover the reasons why customers make the choices they do.

Webinars

The New Rules of the Collaborative Economy Webinar


Jeremiah Owyang, a leading authority on the collaborative economy, teams up with Vision Critical Founder Andrew Reid, to give you strategies and tactics you can use to combat this enormous threat.

Webinars

The Secret Ingredient to Killer Content Marketing


Watch this webinar with NewsCred's Michael Brenner and Vision Critical's Nick Stein who will show you how you can transform data into compelling content that builds awareness, credibility and in-target leads for your brand.

White Papers

White Papers

Keeping Score


Explore how modern sports teams can maintain a meaningful connection with their fans.

White Papers

Winning the Tech Race


The tech market is changing fast and the competition is only increasing. Read this white paper to understand how you can tap into the collective wisdom of your customers to outpace your competition.

White Papers

Cashing Out


Today’s empowered customers demand more control over their finances and more transparency from the institutions they patronize. Learn how to stay relevant, connected and competitive in a rapidly-changing environment.

Reports

Reports

The New Rules of the Collaborative Economy


This report explores the growth of the collaborative economy and strategies that established companies can deploy to take advantage of this rising economic trend.

Reports

Keeping Customers Happy


Learn about the data-backed tactics that you can implement today to reduce your customer churn.

Reports

They’re Not Consumers, They’re Customers


Download this report by John C. Havens to discover why you should stop calling your customers consumers and to understand how this simple shift in perspective is critical to your future success.

Demos

Demos

Customer Intelligence Platform Demo


Watch our product demo and learn how Vision Critical's customer intelligence platform can help your company put your customers at the center of your business.

Demos

Consumer Goods Intelligence Suite Demo


Discover how you can engage directly with today’s empowered consumers to deliver actionable insight, anticipate emerging trends and create better products.

Demos

Retail Intelligence Suite Demo


Watch a 4-minute demo to learn how the Retail Intelligence Suite will help you grow customer loyalty, meet omnichannel expectations and develop innovative products.

Videos

Videos

The Collaborative Economy


Alexandra Samuel explains what big companies can learn from the stupendous growth of Uber, Etsy, AirBnB and other stars of the new sharing economy.

Videos

Canadian Tire Shows How Customer Insight Revolutionized its Business


Learn how community-driven marketing campaigns had a measurable impact on Canadian Tire.

Videos

Lessons from a Brand Guru


Craig Dubitsky, founder and CEO of Hello Products, explains how brand leaders can create blockbuster products.

Infographics

Infographics

How to Keep Your Doctors Happy


Keeping your top-performing physicians happy is the key to your hospital's success. Find out why in our latest infographic.

Infographics

Are Millennials and Gen Z Ignoring You?


Learn from this exclusive Vision Critical study about the shifting media consumption habits of young consumers.

Infographics

The Tyranny of Spam Surveys


Learn why empowered customers aren't answering your survey questions and how to win them back in this infographic.