eBooks

eBooks

Big Data and Beyond


Learn how big businesses like Netflix, 7-11 and LinkedIn are overcoming Big Data’s biggest problems in this new eBook.

eBooks

The Enterprise Guide to Customer Intelligence


In this new eBook, you will explore the strengths and weaknesses of the primary sources of customer intelligence today and learn how customer intelligence can be a potent competitive advantage.

eBooks

The Smarter Researcher


The balance of power has shifted from companies to their customers. To better understand their motivations and expectations, insight professionals must use new tools and methods. Download this eBook for Ray Poynter’s list of the top 10 tools and tactics.

Webinars

Webinars

The Secret Ingredient to Killer Content Marketing


Join this webinar with NewsCred's Michael Brenner and Vision Critical's Nick Stein who will show you how you can transform data into compelling content that builds awareness, credibility and in-target leads for your brand.

Webinars

Webinar with Jay Baer: Hug Your Haters


Join New York Times, Best-Selling Author Jay Baer as he walks us through his modern playbook for handling unhappy customers for the very first time online.

Webinars

Boosting Brand Credibility


Join Allure’s Executive Director of Marketing, Cathleen Williams, in this webinar to learn how the magazine publisher stays relevant with readers and advertisers.

White Papers

White Papers

Winning the Tech Race


The tech market is changing fast and the competition is only increasing. Read this white paper to understand how you can tap into the collective wisdom of your customers to outpace your competition.

White Papers

Cashing Out


Today’s empowered customers demand more control over their finances and more transparency from the institutions they patronize. Learn how to stay relevant, connected and competitive in a rapidly-changing environment.

White Papers

Boosting Value for Consumers


Download this white paper to learn how to capitalize on the challenges facing the consumer packaged goods (CPG) industry today.

Reports

Reports

Keeping Customers Happy


Learn about the data-backed tactics that you can implement today to reduce your customer churn.

Reports

They’re Not Consumers, They’re Customers


Download this report by John C. Havens to discover why you should stop calling your customers consumers and to understand how this simple shift in perspective is critical to your future success.

Reports

What Social Media Analytics Can’t Tell You


Companies don’t know it yet, but there is a gaping hole in the Big Data they are using to analyze customer behavior. Learn the different types of social media users and what’s missing from social listening.

Demos

Demos

Customer Intelligence Platform Demo


Watch our product demo and learn how Vision Critical's customer intelligence platform can help your company put your customers at the center of your business.

Demos

Consumer Goods Intelligence Suite Demo


Discover how you can engage directly with today’s empowered consumers to deliver actionable insight, anticipate emerging trends and create better products.

Demos

Retail Intelligence Suite Demo


Watch a 4-minute demo to learn how the Retail Intelligence Suite will help you grow customer loyalty, meet omnichannel expectations and develop innovative products.

Videos

Videos

Yahoo Shows Why Being Customer-Centric Pays Off


Get an insider's view of how Yahoo turns to its community of 25,000 users for quick, actionable feedback on new products and messaging.

Videos

Get Inspired at the Vision Critical Summit


Watch why the Vision Critical Summit is a must-attend event for marketers, researchers, product developers and business leaders.

Videos

How Movie Theater Chain Ster-Kinekor Grew its Audience


How Ster-Kinekor, Africa’s largest movie theater chain, uses its insight community to stay relevant in the competitive entertainment marketplace.

Infographics

Infographics

The Big Data Crisis


Companies urgently need a strategy to make sense of Big Data. Find out what some of the biggest brands are doing in our latest infographic.

Infographics

How to Keep Your Doctors Happy


Keeping your top-performing physicians happy is the key to your hospital's success. Find out why in our latest infographic.

Infographics

Why Millennials Don’t Like Banks


Millennials pose a growing challenge to financial institutions. View this infographic to find out what products attract this group and how banks, insurers and investment services must improve their offerings to meet the demands of millennial customers.