Vision Critical Academy Vision Critical Academy

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Get the training you need to start engaging your customers effectively with Sparq—at no additional cost.

Access to Vision Critical Academy is included with your subscription to Sparq.

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Highly flexible, unlimited access

Short classes offered often to suit your schedule and pace.

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Choose your own adventure

Pick the classes you need, when you need. No prerequisites!

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Get your stakeholders involved

Need stakeholder buy-in? There are even short classes for them!

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How VC Academy Certification Works

Get ready to upgrade your skills and kickstart your community.

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Go to class

Build your insight community expertise with our certification learning path.

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Get certified

Take accreditation exams to become a certified Vision Critical Administrator.

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Uncover insights

Use your new skills to uncover actionable insights and fuel business decisions.

What You'll Learn:

Courses include theory classes, basic product training, and best practices. Our core curriculum consists of short, highly consumable classes designed around pillars.

Theory & Value

Understanding Vision Critical, including our company and our customers. It’s all about strategy.

  • Best Practices for Member Recruitment

  • Planning for Member Engagement

  • Your Member Engagement Strategy

  • And more

Plan & Design

Hard core planning, working with internal stakeholders, and understanding the audience that the tool will focus on.

  • Working with Business Stakeholders

  • The Insight Community Launch Team

  • Creating Member Personas

  • Recruitment Survey and First Member Touchpoints

Use & Execute

In-app configuration. This is where setup, execution, and data analysis occur.

  • Using Sparq to Fulfill an Insight Request

  • Analyzing Data and Sharing Insights

  • Text Analysis

  • And more

Already a customer?

You can start your learning experience today! To access VC Academy, click Help Center from the drop-down list in Sparq.

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